Everything You Need to Know About Gogo Inflight Internet (2024)

Whether you travel in first, business, or economy class, having Wi-Fi access on your flight can make it more enjoyable. This can be particularly important on transcontinental flights and long international flights.

Some passengers just want to be able to talk with friends or browse the web, while others are traveling for work; either way, having Wi-Fi inflight could make their lives much easier.

Whether you’re looking for some entertainment or trying to finish a project, Gogo inflight Wi-Fi could be an important part of your flying experience.

What Is Gogo?

Gogo is an inflight broadband Wi-Fi provider that serves around 20 airlines and is installed on thousands of aircraft.

The Gogo inflight network allows travelers to access the internet to respond to send messages, email, browse, and stream.

What Airlines Use Gogo?

Airlines from around the world utilize Gogo to provide Wi-Fi access for their passengers.

  • Aeromexico
  • Air Canada (and Rouge)
  • Air France
  • Alaska Airlines
  • American Airlines
  • British Airways
  • Cathay Pacific
  • Delta Air Lines
  • GOL Airlines
  • Iberia
  • Japan Airlines
  • JTA
  • KLM
  • LATAM
  • Level
  • Qatar Airways
  • United Airlines
  • Virgin Atlantic
  • Virgin Australia

How Reliable Is Gogo Wi-Fi?

Everything You Need to Know About Gogo Inflight Internet (1)

The Gogo inflight network has improved significantly since it was first launched on commercial aircraft over a decade ago.

That being said, Wi-Fi speeds remain inconsistent since some planes are still outfitted with air-to-ground (ATG) systems. This is significantly slower than Gogo’s newer satellite system.

On planes using the older ATG systems, load speeds can become frustratingly slow if most people on your flight decide to use Wi-Fi. Since T-Mobile partners with Gogo to provide its Magenta plan customers with 1 hour of Wi-Fi for free, this can result in what amounts to a traffic jam on the inflight network.

As Gogo rolls out its newest product, a satellite system known as 2Ku, passengers should experience up to 20 times more bandwidth than the older ATG connection.

Gogo’s older system does not cover the entire globe, and when on a long-haul flight, there’s a good chance you’ll cross through a dead zone at some point and lose Wi-Fi.

With Gogo 2Ku satellite Wi-Fi, the network will be vastly improved, covering much of the world, as you can see from the map above.

Gogo 5G

Gogo announced that it will be launching its 5G network in 2021 for regional and mainline commercial jets flying within the contiguous U.S. and Canada. The 5G network will provide passengers with fast and uninterrupted connectivity when flying over urban and non-urban areas.

Can You Stream Video Inflight?

Unfortunately, if your flight is utilizing the ATG system, it is not possible to stream video. There is good news, though! The newer 2Ku satellite system does support video.

How Much Does Gogo Cost?

For participating airlines, Gogo allows you to purchase hourly and day internet passes and plans prior to flights. If you forget to do so before your flight, you can still purchase a pass inflight (although it may be more expensive).

Everything You Need to Know About Gogo Inflight Internet (2)

Currently, 4 of Gogo’s airline partners participate in these passes: Air Canada, Alaska Airlines, Delta Air Lines, and United Airlines.

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Gogo PassesValidAirlines
1-Hour Pass$7Air Canada, Alaska Airlines, Delta Air Lines, and United Airlines
All-Day Pass$19Air Canada, Alaska Airlines, Delta Air Lines, and United Airlines
Delta Global Day Pass$28Delta Air Lines

If you travel regularly, you might be better off purchasing one of its 4 subscription plans.

Everything You Need to Know About Gogo Inflight Internet (3)

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Gogo Subscription PlansValidAirlines
Monthly Airline Plan$49.95 per monthAlaska Airlines and Delta Air Lines
2-Device Plan$59.95 per monthDelta Air Lines
Global Delta Plan$69.95 per monthDelta Air Lines
Annual Airline Plan$599 per yearAlaska Airlines and Delta Air Lines

Make sure you read the details about each plan to ensure it covers your needs. If you have a lot of upcoming domestic travel, a global plan might not be necessary. If you will be traveling internationally, though, a global planwould be vital.

How Do I Get Free Wi-Fi When Flying?

As you can see from Gogo’s pricing plans above, inflight Wi-Fi is not cheap. Fortunately, there are a few credit cards that provide Gogo Wi-Fi passes as part of their perks, valid on domestic and international flights.

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Credit CardNumber of Free Gogo PassesCredit Card Annual Fee
UBS Visa Infinite Credit Card12$495
Crystal®Visa Infinite® Credit Card12$400

Even if you will need more Gogo Wi-Fi passes, knocking out some of the cost is a great benefit from these cards!

Hot Tip:Want to learn more about how inflight Wi-Fi works? Check out our article: .

Is Gogo Inflight Wi-Fi Worth It?

Whether purchasing Gogo’s inflight Wi-Fi is worth it to you will be determined by several factors.

Business travelers with tight deadlines might find internet access a must on all flights. However, leisure travelers on short flights might see the price and decide they’d be happy to read a book instead.

Final Thoughts

At this point, almost all travelers expect access to an inflight Wi-Fi network. Gogo continues to roll out a better product, but it’s not cheap.

However, staying connected to the world outside of their plane can be valuable to travelers of all sorts.

The information regarding the Crystal® Visa Infinite® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Everything You Need to Know About Gogo Inflight Internet (2024)

FAQs

How does Gogo Inflight work? ›

Gogo Ground to Orbit uses a Ku-band satellite antenna for the downlink to the plane and Gogo's Air to Ground for uplink from the plane. Ground to Orbit is in service over the United States, providing peak download speeds of 60 Mbit/s. Virgin America was the launch partner of this service.

Can you watch Netflix on Gogo inflight? ›

Gogo's current system on most planes is bandwidth-limited and speeds slow as more customers sign on. But a Gogo spokesman said the new system can “support as many passengers on the plane that want to watch Netflix.”

How do I connect to Gogo inflight? ›

You can get online in three easy steps:
  1. Turn on Wi-Fi on your mobile device. ...
  2. Look for the Gogo network signal and click to connect. ...
  3. Enjoy all the benefits of inflight broadband internet.

Is Gogo inflight free? ›

1. Apply for a card that offers free Gogo in-flight Wi-Fi. With 24-hour passes coming in at $19 or more each, scoring access to Gogo in-flight Wi-Fi as a credit card perk can potentially save you hundreds of dollars over the course of a calendar year.

How does inflight Wi-Fi work? ›

Air-to-ground (ATG) systems work their magic by tapping into ground-based cellular towers. These towers transmit signals to the aircraft using radio frequencies, enabling passengers to access WiFi. Then, there will be an antenna on the aircraft waiting for those signals.

Does Delta use Gogo anymore? ›

Messaging services are included in Delta Sync Wi-Fi, and messaging is free on all flights with Wi-Fi Onboard (formerly Gogo).

What is the payment method for Gogo? ›

Gogo accepts wire and ACH as a method of payment. To obtain Gogo's banking information and instructions, please contact customer service at bacustomerservice@gogoair.com.

Can you use Gogo on multiple devices? ›

Your pass allows you to connect any Wi-Fi enabled laptop, tablet or smartphone to the Gogo network on any U.S. domestic Gogo-equipped Delta flight, and you can sign out and sign back in without purchasing another pass (so long as your pass remains active); however, it will not allow access to more than one device ...

Is Gogo inflight secure? ›

Wireless Network Security

Gogo's airborne networks already provide you with the same high level of security your wireless carrier provides on the ground.

Is food free in go air? ›

Operating as a no-frills airline, GoAir does not offer complimentary meal service, but features a buy-on-board in-flight meal plan instead. Passengers can order snacks, which include sandwiches, parathas, nuts, cookies, soft drinks, mineral water, and Café Coffee Day food items.

How to get free Wi-Fi on airplane? ›

  1. Switch your device to Airplane mode and turn on Wi-Fi.
  2. Make sure Wi-Fi Calling is set to enabled.
  3. Select the airline's Wi-Fi network (DeltaWifi, AlaskaWifi, etc.)
  4. Open any internet browser to go to the Wi-Fi homepage.
  5. You'll be automatically redirected to a login page.

How do I use Gogo on Delta? ›

Purchase a Delta Wi-Fi day pass, which will be stored in your Intelsat account. On the plane, choose the wireless network “Gogo in-flight” and open a browser of choice. Log in to your account.

How do I use my Gogo pass? ›

HERE'S HOW IT WORKS:
  1. Upon completion of your purchase, your domestic Delta 24 Hour Wi-Fi Pass will be stored in your Gogo® account. ...
  2. While in flight, select "Gogo® in-flight" as the wireless network and launch browser.
  3. Log into your account using the email address provided during purchase.
  4. Get online, in air!

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